The downside to the apparently incompetent RBS staff who neglected to order a debit card to go along with our current (checking) account: not having a debit card.
The upside to the apparently incompetent RBS staff who neglected to order a debit card to go along with our current (checking) account: calling the RBS helpline (at 8:30 PM on a Thursday!) and being promptly helped by a friendly Scottish woman who said, "Just a wee moment," at least three times.
Yup, this was one of those "British people talk funny!" posts.
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